Our client’s experience with us

Service has been very good since December 2020. The girls are very friendly, polite and caring. I am treated with dignity and I look forward to them attending to me. Their timekeeping is very prompt on all services and they take great care of all my aspects of care. Extremely pleased with the service.

– Ada

May I take this opportunity of thanking you and your team for the professional and empathetic way that you dealt with my mother’s care. You and/or your team would attend to my mother’s needs in a non-rushed gentle manner, spending time to encourage her to adapt to her circumstances. You made every effort to arrive on time, ensuring the continuity of her everyday needs.

There were never any disagreements, always cheerful, positive responses. You never let mum lose her ability to make decisions, only guiding her with possible choices. Because of your care and commitment, mum was able to keep her independence and stay at home. Heartfelt thanks to you and your team.

– Ms. R

My mum enjoys the care she receives as the carers are attentive to her needs. The office is very responsive when questions are asked by quickly getting messages back to the family which can be really reassuring

– Mary

Timekeeping is generally very good and communication is very good. The carers were always pleasant, understanding and always respected my wife's feelings

– Philip K.

Carers are very professional. Their timekeeping is good. The agency is always happy to sort out any problems. I highly recommend Capital.

– RS

I would like to express our gratitude to all of the staff who cared for K over the last few months. Marina and Laura helped K adjust to a whole new way of living and coping with a worsening condition. The care and compassion from the whole team made K’s last days at home comfortable and possible.

Marina, Laura, Loveth and Rosemary – you will always have a special place in our hearts for what you did for our desperately missed wife, mother and friend.

– Keith